A little clarity
Privacy notice
Updated October 3, 2026
This notice explains how information is handled on this version of phanomaly.com. For questions about your information, email contact@phanomaly.com.
When you contact us
The inquiry form asks for your name, email address, and message. We use these details to read and respond to your inquiry and discuss your project. Submissions are sent to Phanomaly’s contact mailbox hosted on KnownHost. You may also contact that mailbox directly.
The website does not keep a separate database of inquiry messages. Delivered inquiries and subsequent conversations remain in the email mailbox. Hosting systems, mail logs, and backups may retain related information. Please avoid sending passwords, financial details, or other sensitive information through the form.
Essential cookies and spam prevention
The contact page uses an essential session cookie named phanomaly_contact to validate your form and prevent repeated submissions. It is configured to last for your browser session; browser session-restoration settings may preserve it.
To limit spam, the site keeps submission-attempt timestamps and a keyed hash derived from your IP address in private server storage. It does not store your raw IP address in that file. Attempt records older than 24 hours are removed when the contact form is next used. These records are used for sending limits, not advertising.
Hosting and website logs
KnownHost provides the website and email hosting. Its servers may record standard access and security information, such as IP addresses, requested pages, timestamps, and browser details, to operate and protect the service.
Analytics and external services
This version of the website does not use advertising trackers, third-party analytics, or embedded social-media widgets. Its artwork, fonts, and styles are served locally or supplied by your browser.
Your spark-animation pause preference is saved locally in your browser so it carries across the site. It is not sent to us and can be removed through your browser’s site-data settings.
Interactive examples and the planning tool
The restaurant and service-business examples are demonstrations. Their ordering and inquiry controls do not place orders or send requests. Some examples save your selections or customizations in local storage in your browser. You can remove this data through your browser’s site-data settings.
The “Plan a website” questionnaire is hosted here on phanomaly.com. Answers remain in your browser session until you submit or download them. Saved drafts and completed-answer downloads are files on your device. Submitting sends your answers and contact details to private storage on our KnownHost server so our team can review your project. A submission reference helps us identify your brief. Questionnaire submissions are separate from contact-form email. For spam prevention, we temporarily keep timestamps and keyed hashes derived from IP addresses; we do not store raw IP addresses in those rate-limit records.
Questions about your information
If you would like to ask about, correct, or request removal of information you have sent, contact contact@phanomaly.com. We will discuss your request and any information that needs to be retained.